CANCELLATION POLICY

A non-refundable retainer is required to secure all appointments. Regular Appointments: Clients may reschedule with at least 48 hours’ notice. One complimentary reschedule is permitted. Cancellations made within 48 hours of the appointment may be charged 50% of the remaining balance. Same-day cancellations and no-shows may be charged 100% of the service total. Weddings, XVs & Special Events: The retainer is non-refundable and secures your event date. Rescheduling is subject to availability and is not guaranteed. Cancellations made within 30 days of the event date may be responsible for up to 100% of the contracted balance, as the date has been reserved exclusively for your event.